Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website.
Personal data means any data by which you can be personally identified. Detailed information concerning data protection can be found in the Privacy Policy set out below.
Data Collection on This Website
Who is responsible for collecting data on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section entitled “Information About the Controller” in this Privacy Policy.
How do we collect your data?
Some data is collected when you provide it to us. This may, for example, include data that you enter into a contact form.
Other data is collected automatically by our IT systems, or after you have given your consent, when you visit the website. This primarily comprises technical data such as your internet browser, operating system or the time at which the page was accessed. This data is collected automatically as soon as you enter this website.
How do we use your data?
Some data is collected to ensure that the website can be provided without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to obtain information, free of charge, about the origin, recipients and purpose of your stored personal data.
You also have the right to request the correction or deletion of this data. If you have consented to data processing, you may withdraw your consent at any time with effect for the future.
Under certain circumstances, you also have the right to request the restriction of the processing of your personal data. You furthermore have the right to lodge a complaint with the competent supervisory authority.
You may contact us at any time regarding these or any other questions concerning data protection.
Analytics and Third-Party Tools
When you visit this website, your browsing behaviour may be statistically evaluated. This is carried out primarily using analytics software.
Detailed information concerning this analytics software can be found in the following Privacy Policy.
2. Hosting
We host the content of our website with the following provider:
External Hosting
This website is hosted externally. Personal data collected on this website is stored on the servers of the hosting provider or providers.
This data may include IP addresses, contact enquiries, metadata and communication data, contractual data, contact details, names, website accesses and other data generated through a website.
External hosting is used for the purpose of fulfilling contracts with our prospective and existing customers in accordance with Article 6(1)(b) GDPR and in our legitimate interest in providing a secure, fast and efficient online service through a professional provider in accordance with Article 6(1)(f) GDPR.
Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telecommunications Digital Services Data Protection Act (TDDDG), insofar as the consent covers the storage of cookies or access to information on the user’s device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.
Our hosting provider or providers will process your data only to the extent necessary to fulfil their service obligations and will follow our instructions regarding this data.
We use the following hosting provider:
SASsign GmbH & Co. KG
Uferstr. 15
24536 Neumünster
Germany
Data Processing Agreement
We have entered into a data processing agreement for the use of the service named above.
This agreement is required under data-protection law and ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data-protection legislation and this Privacy Policy.
Various types of personal data are collected when you use this website. Personal data means data by which you can be personally identified.
This Privacy Policy explains which data we collect, how we use it, and how and for what purpose it is processed.
Please note that data transmitted over the internet, for example when communicating by email, may be subject to security vulnerabilities. It is not possible to provide complete protection against access by third parties.
Information About the Controller
The controller responsible for data processing on this website is:
Holstenhallen Neumünster GmbH
Justus-von-Liebig-Straße 2–4
24537 Neumünster
Germany
Telephone:
+49 4321 910 0
Email:
info@holstenhallen.com
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data such as names and email addresses.
Retention Period
Unless a more specific retention period is stated in this Privacy Policy, your personal data will remain with us until the purpose for which it was processed no longer applies.
If you submit a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible grounds for retaining your personal data, such as retention periods under tax or commercial law. In the latter case, the data will be deleted once those grounds no longer apply.
General Information About the Legal Bases for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR where special categories of personal data within the meaning of Article 9(1) GDPR are processed.
Where you have expressly consented to the transfer of personal data to third countries, processing is also carried out on the basis of Article 49(1)(a) GDPR.
If you have consented to the storage of cookies or to access to information on your device, for example through device fingerprinting, processing is additionally based on Section 25(1) TDDDG. Consent may be withdrawn at any time.
Where your data is required to perform a contract or take steps before entering into a contract, we process it on the basis of Article 6(1)(b) GDPR.
Where processing is necessary to comply with a legal obligation, we process your data on the basis of Article 6(1)(c) GDPR.
Processing may also be based on our legitimate interests under Article 6(1)(f) GDPR.
The legal basis applicable in each individual case is explained in the following sections of this Privacy Policy.
Recipients of Personal Data
In the course of our business activities, we work with various external organisations. In some cases, it is necessary to transfer personal data to these organisations.
We disclose personal data to external organisations only where this is necessary to perform a contract, where we are legally obliged to do so, such as when transmitting data to tax authorities, where we have a legitimate interest in disclosure under Article 6(1)(f) GDPR, or where another legal basis permits the disclosure.
When using processors, we disclose our customers’ personal data only on the basis of a valid data processing agreement. In cases of joint processing, a joint-processing agreement is concluded.
Withdrawal of Your Consent to Data Processing
Many data-processing operations are possible only with your express consent. You may withdraw consent that you have already given at any time.
The lawfulness of processing carried out before the withdrawal remains unaffected.
Right to Object to Data Collection in Specific Cases and to Direct Marketing under Article 21 GDPR
WHERE DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR ARTICLE 6(1)(F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS.
THE APPLICABLE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY.
IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR UNLESS THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS. THIS IS THE RIGHT TO OBJECT UNDER ARTICLE 21(1) GDPR.
WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT-MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING.
THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING.
IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT-MARKETING PURPOSES. THIS IS THE RIGHT TO OBJECT UNDER ARTICLE 21(2) GDPR.
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of an infringement of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the EU Member State of their habitual residence, place of work or the place of the alleged infringement.
This right is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract in a commonly used, machine-readable format, and to have that data provided to you or a third party.
If you request the direct transfer of the data to another controller, this will be carried out only where technically feasible.
Access, Rectification and Erasure
Within the framework of applicable law, you have the right at any time to obtain information, free of charge, about your stored personal data, its origin and recipients, and the purpose of its processing.
Where applicable, you also have the right to request the rectification or erasure of this data.
You may contact us at any time regarding this or any other questions concerning personal data.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You may contact us at any time to exercise this right.
The right to restriction applies in the following circumstances:
If you dispute the accuracy of personal data stored by us, we will generally require time to verify its accuracy. You have the right to request restriction of processing for the duration of that review.
If the processing of your personal data was or is unlawful, you may request restriction of processing instead of erasure.
If we no longer require your personal data but you require it to establish, exercise or defend legal claims, you have the right to request restriction of processing instead of erasure.
If you have objected under Article 21(1) GDPR, a balance must be struck between your interests and ours. Until it has been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.
Where you have restricted the processing of your personal data, that data may – apart from being stored – be processed only with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or an EU Member State.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries sent to us as the website operator, this website uses SSL or TLS encryption.
You can identify an encrypted connection by the change in the browser address bar from “http://” to “https://” and by the padlock symbol displayed in your browser.
When SSL or TLS encryption is enabled, data that you transmit to us cannot be read by third parties.
4. Data Collection on This Website
Cookies
Our website uses cookies. Cookies are small data packages that do not cause any damage to your device.
They are stored either temporarily for the duration of a session, as session cookies, or permanently on your device, as persistent cookies.
Session cookies are deleted automatically when you leave the website. Persistent cookies remain stored on your device until you delete them or they are deleted automatically by your web browser.
Cookies may originate from us as first-party cookies or from third-party companies as third-party cookies.
Third-party cookies allow certain third-party services to be integrated into websites, such as cookies used to process payment services.
Cookies perform various functions. Many cookies are technically necessary because certain website functions would not operate without them, such as shopping-basket functions or the display of videos.
Other cookies may be used to analyse user behaviour or for advertising purposes.
Cookies required to carry out electronic communications, provide certain functions requested by you, such as a shopping-basket function, or optimise the website, such as cookies used to measure the website audience, are stored on the basis of Article 6(1)(f) GDPR unless another legal basis is specified.
The website operator has a legitimate interest in storing necessary cookies to provide its services correctly and in an optimised manner.
Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of that consent under Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.
You can configure your browser to notify you when cookies are set, permit cookies only in individual cases, reject cookies in specific cases or generally, and automatically delete cookies when the browser is closed.
Disabling cookies may restrict the functionality of this website.
Information about the cookies and services used on this website can be found in this Privacy Policy.
Server Log Files
The website provider automatically collects and stores information in server log files, which your browser transmits to us automatically.
This information comprises:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not combined with data from other sources.
The data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in displaying and optimising the website without technical errors. Server log files must be collected for this purpose.
Contact Form
If you send us an enquiry using the contact form, the information entered in the enquiry form, including the contact details you provide, will be stored by us for the purpose of processing your enquiry and responding to any follow-up questions.
We will not disclose this data without your consent.
This data is processed on the basis of Article 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is required in order to take steps before entering into a contract.
In all other cases, processing is based on our legitimate interest in dealing effectively with enquiries addressed to us under Article 6(1)(f) GDPR, or on your consent under Article 6(1)(a) GDPR where this has been requested. Consent may be withdrawn at any time.
Data entered into the contact form will remain with us until you request its deletion, withdraw your consent to its storage or the purpose for storing it no longer applies, for example after your enquiry has been fully processed.
Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.
Enquiries by Email, Telephone or Fax
If you contact us by email, telephone or fax, your enquiry and all resulting personal data, including your name and the content of your enquiry, will be stored and processed by us for the purpose of dealing with your request.
We will not disclose this data without your consent.
This data is processed on the basis of Article 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is required in order to take steps before entering into a contract.
In all other cases, processing is based on our legitimate interest in dealing effectively with enquiries addressed to us under Article 6(1)(f) GDPR, or on your consent under Article 6(1)(a) GDPR where this has been requested. Consent may be withdrawn at any time.
The data that you send to us through contact enquiries will remain with us until you request its deletion, withdraw your consent to its storage or the purpose for storing it no longer applies, for example after your request has been fully processed.
Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.
5. Analytics and Advertising
Matomo
This website uses the open-source web analytics service Matomo.
Matomo enables us to collect and analyse data about how visitors use our website. This allows us to determine, among other things, when particular pages were viewed and the region from which the visits originated.
We also collect various log files, including IP address, referrer, browser and operating system, and can measure whether website visitors perform certain actions such as clicks or purchases.
This analytics tool is used on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.
Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device, such as device fingerprinting, within the meaning of the TDDDG.
Consent may be withdrawn at any time.
IP Anonymisation
We use IP anonymisation when analysing data with Matomo. Your IP address is shortened before analysis so that it can no longer be clearly attributed to you.
Cookie-Free Analytics
We have configured Matomo so that it does not store cookies in your browser.
Hosting
We host Matomo exclusively on our own servers. All analytics data therefore remains with us and is not disclosed to third parties.
6. Plugins and Tools
Google Fonts – Local Hosting
This website uses Google Fonts provided by Google to ensure the consistent display of fonts.
The Google Fonts are installed locally. No connection to Google’s servers is established.
Further information about Google Fonts is available at:
https://developers.google.com/fonts/faq
Google Privacy Policy:
https://policies.google.com/privacy?hl=en
Font Awesome – Local Hosting
This website uses Font Awesome to ensure the consistent display of fonts.
Font Awesome is installed locally. No connection to servers operated by Fonticons, Inc. is established.
Further information can be found in the Font Awesome Privacy Policy:
https://fontawesome.com/privacy
7. E-Commerce and Payment Providers
Processing Customer and Contractual Data
We collect, process and use personal customer and contractual data for the purpose of establishing, defining and amending our contractual relationships.
We collect, process and use personal data concerning the use of this website, known as usage data, only to the extent necessary to enable the user to use the service or to bill them for it.
The legal basis for this processing is Article 6(1)(b) GDPR.
Customer data collected will be deleted following completion of the order or termination of the business relationship and expiry of any applicable statutory retention periods.
Statutory retention periods remain unaffected.